Clementon Park & Splash World
P.O. Box 125
144 Berlin Road, Clementon, NJ 08021
Phone: (856) 783-0263
Fax: (856) 783-5387
E-mail: info@clementonpark.com





Park Guidelines
In order to ensure that everyone enjoys a fun, safe visit to Clementon Park & Splash World, we ask
that each park guest please observe all posted signage and well as the following guidelines:

 

FOOD POLICY UPDATE


Outside food, beverages and coolers are not permitted into the Park through the Front Gate. Pre-paid groups* of 20 people or more are permitted to bring outside food, beverages and coolers into the Forest Pavilion Picnic Area through the Group Gate only.

All food, beverages and coolers brought into the Park through the Group Gate must remain in the Forest Pavilion Picnic Area. Guests not with a pre-paid group may consume food and beverages in the exterior picnic areas adjacent to the primary parking lots. Picnic tables located in the exterior picnic areas are available on a first-come/first-serve basis and cannot be reserved. Clementon Park & Splash World reserves the right to search all bags, purses, baskets and persons before entering the Park. *Pre-paid groups are defined as a group of 20 Guests or more that have purchased a block of twenty or more tickets at least 2 weeks prior to date of visit. Reserved seating in the Forest Pavilion Picnic Area is subject to availability.

  • May Guests with group tickets enter through the Front Gate with food/beverages?
    No, all food, beverages and coolers must enter through the Group Gate and remain in the Forest Pavilion Picnic Area.
  • My group bought tickets online. Are we able to use the picnic tables inside the Park?
    Please contact the Group Sales Department at least 2 weeks prior to your event to reserve your pavilion area. Pavilion space is subject to availability.
  • I plan to use the picnic tables adjacent to the parking lot. Will I be able to leave my things at the table for the day?
    Picnic tables may not be saved or reserved for the day. However, you are encouraged to utilize our lockers to store your items while you enjoy the Park. Clementon Park & Splash World is not responsible for anything lost, damaged or stolen.
  • My family would like to picnic inside the Park; are tables available for rent?
    Yes, Guests may upgrade their tickets to include access to our Forest Pavilion Picnic Area for $14.99 per table with a maximum of 6 Guests per table. All food, beverages and coolers brought into the Park through the Group Gate must remain in the Forest Pavilion Picnic Area.
  • Why am I no longer permitted to bring food into the Park?
    With the addition of Big Wave Bay, there is no longer any space available to picnic inside the main park. However, we do offer two picnic areas adjacent to our primary parking lots with locker space to store your items. Another option is to upgrade your ticket to include a reserved picnic table that will allow you to bring your food, beverages and coolers into the pavilion area through the Group Gate. If you select this option, all food, beverages and coolers must remain in the Forest Pavilion Picnic Area for the duration of your visit.

ATTIRE

In keeping with our family-friendly atmosphere, and for the health and safety of all guests, Clementon Park & Splash World enforces a dress code. Proper attire must be worn at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted. Bathing suits may be worn only in water park areas. Shirts and shoes must be worn in the theme park. Park admission may be denied if clothing is deemed by management to be inappropriate.

Bathing suits are required for the water park.  No street clothes, cutoff jeans, swimsuits with rivets or shoes permitted.

 

BEHAVIOR

We expect all guests to behave in a family-friendly manner. Line jumping, profanity and unruly behavior may be cause for ejection without refund and/or revocation of Season Pass membership. Guests are not permitted to save places in line, bypass others in line, or exit the line and return to the same place for any reason. Guests exiting a line must go to the back of the line if they choose to return.

 

HEIGHT AND SAFETY REQUIRMENTS

For your protection, height and safety requirements will be enforced on all rides and slides. Guests with certain body proportions, or of certain heights and/or weights, may not be able to enjoy certain rides if the safety restraints will not operate as designed. Specific ride information is available at each ride. For safety reasons, taking pictures, video taping or filming while on rides is prohibited.

 

INCLEMENT WEATHER

Safety is our top priority and, in the event of inclement weather, certain rides and attractions may temporarily close. Once it is safe to do so the park will re-open any rides or attractions that were closed. Return admission tickets will be offered only if most major rides and attractions are closed for a minimum of 90 minutes or if the park closes 90 minutes before its posted closing time. Once rides and attractions re-open, admission tickets will no longer be offered. Season pass holders are not eligible for return admission tickets. No refunds will be offered at any time.

 

LEAVING AND RE-ENTERING THE PARK

Guests who leave the park and plan to return must have their hands stamped at the exit/re-entry gate. When guests return to the park, they must enter through the re-entry gate with a proper hand stamp. Transferring hand stamps is a violation of Clementon Park & Splash World policies and is strictly prohibited.

 

LINE JUMPING

Line jumping is strictly prohibited. Guests are not permitted to save places in line or exit the line and return for any reason. Violators will be ejected without refund and are subject to loss of Season Pass privileges.

 

LOCKERS

Lockers for your personal belongings are available on a first-come, first-served basis. A nominal fee is charged depending on locker size. Clementon Park & Splash World is not responsible for lost or stolen items.

 

LOITERING

Loitering on Clementon Park & Splash World property, including all parking areas, is strictly prohibited.

 

LOST AND FOUND

Items lost in the park may be identified and claimed at the main office, located across from the ice cream station. Items lost in Splash World may be identified and claimed at the locker area at the water park entrance. Please note: stuffed prizes are not permitted on rides, and Clementon Park & Splash World is not responsible for any lost, stolen, or broken items.

 

LOST CHILDREN

In the event members of your group become separated, we strongly encourage you to establish a prearranged meeting place. Children should be instructed to contact the nearest Clementon Park & Splash World employee for assistance. Lost children may be found at the Main Office located across from the ice cream station.

           

PARK ANNOUNCEMENTS

We regret that personal pages cannot be broadcast through the park, but you can leave messages for other members of your party at the Main Office.

 

PARKING

Clementon Park & Splash World charges a daily parking rate of $10.00 per vehicle. Buses and organization vans with proper markings are permitted to park free. Season Pass Holders may purchase a season parking pass for $34.99 plus tax at the Guest Relations booth at the main entrance.

 

PERSONAL PROPERTY

Ride operators and attendants are not responsible for articles left by patrons at the ride stations. Neither Clementon Park & Splash World nor its employees assume responsibility for the loss of, or damage to, personal property.

 

RENTALS

A limited number of wagons and wheelchairs may be rented at Locker Rental located near Big Wave Bay. These are provided on a first-come, first-served basis.

 

RESTRICTED ITEMS

Outside food, beverages and coolers are not permitted into the Park through the Front Gate. Pre-paid groups* of 20 people or more are permitted to bring outside food, beverages and coolers into the Forest Pavilion Picnic Area through the Group Gate only. Please refer to Food Policy Update for complete information.

Radios and/or sound devices are not permitted in Splash World and must remain outside the water park. Outside alcoholic beverages or weapons of any type are not permitted in any area of Clementon Park & Splash World.

 

SEASON PASSES

Season Pass holders must present their passes to gain entrance to the park. Season Pass entry is only valid once a day. Lost or misplaced Season Passes are subject to a $20 replacement fee.

 

SMOKING

At Clementon Park & Splash World, we strive to accommodate both smokers and non-smokers. Smoking is permitted in areas identified as designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited. Your cooperation is appreciated.

 

ATM

A full-service ATM machine is located just across from the ice cream station in front of the main office.



Food & Beverages

Terrace Food Court
Grilled hot dogs, hamburgers, chicken breast sandwiches, chicken tenders, salads, French fries, ice-cold beverages, beer, and coffee.  Must show ID for alcoholic beverages.


Big Wave Pizza
Hot, fresh-baked pizza, chicken wings and ice-cold beverages.


Funnel Cake Factory
Our very own freshly made funnel cakes and ice-cold beverages.


Todd’s Tasty Treats
Fresh-made waffle cones, Hand-spun cotton candy, freshly popped buttered popcorn, and ice-cold beverages.


Pirate’s Cove
Grilled hot dogs, hamburgers, chicken breast sandwiches, chicken tenders, cheesesteaks, French fries, ice-cold beverages, and beer. Must show ID for alcoholic beverages.

Philly Pretzel Factory
The world's largest Philly-style pretzel bakery, mixes only the finest pretzel ingredients and hand twist each pretzel to ensure quality and freshness.

Tiki Bar located at Pirate’s Cove
Bottled beer, mixed drinks, and soda.  Must show ID for alcoholic beverages.

Fresh Squeezed Lemonade
Relax in Splash World with the perfect summer beverage and water ice.

Allergen Sheet


General Park FAQ


What are the best days to visit?
Everyday is a great day to visit Clementon Park & Splash World. But if you want to try to avoid the busiest days, visit on Monday, Tuesday, or Wednesday.


What food can I bring into the park?

Outside food, beverages and coolers are not permitted into the Park through the Front Gate. Pre-paid groups* of 20 people or more are permitted to bring in any food, beverages and coolers, with the exception of alcoholic beverages, into the Forest Pavilion Picnic Area through the Group Gate only. Clementon Park & Splash World reserves the right to check any bags and/or coolers being brought onto park property. Please refer to Food Policy Update for complete information.


Is there a place to store medicine?

Medicine can be stored at First Aid located next to the Ferris Wheel. 


Do you have lockers to rent?

Lockers can be rented at the Rental Hut located near Big Wave Bay. A refundable deposit is required to rent a locker.


Can I leave the park and go to my car?

You may leave the park and go to your car at any time, provided you receive a hand stamp at the front gate.  When guests return to the park they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed.  Transferring hand stamps is a violation of Clementon Park & Splash World policies and is strictly forbidden.


When is the best time to eat?

Generally restaurants and food locations are busiest around lunchtime and dinnertime. You may want to eat before or after traditional lunch and dinner times.


What forms of payment are accepted at the park?

Clementon Park & Splash World accepts cash, money orders and all major credit cards for admission purchases. The Terrace Food Court, Main Street Gift Shop, Splash Shop, Pirate's Cove, Laguna Shop, Fresh Squeezed Lemonade Stand, Funnel Cake Factory, Big Wave Pizza, and Philly Pretzel Factory accept cash and credit cards for purchases. All other concession stands and games only accept cash.


Can I bring a cooler?

Outside food, beverages and coolers are not permitted into the Park through the Front Gate. Pre-paid groups* of 20 people or more are permitted to bring in any food, beverages and coolers, with the exception of alcoholic beverages, into the Forest Pavilion Picnic Area through the Group Gate only. Clementon Park & Splash World reserves the right to check any bags and/or coolers being brought onto park property. Please refer to Food Policy Update for complete information.


Do I have to rent a tube in Splash World?
Clementon Park & Splash World provides tubes or mats for slides and attractions that require a tube or mat.  Rental tubes are available at the Rental Hut in Splash World, and will reduce the wait time for riders on certain slides and attractions.


Do you have wheelchairs or motorized scooters to rent?

Clementon Park & Splash World does not have motorized scooters, however wheelchairs are available on a first-come/first-serve basis at the Rental Hut located near Big Wave Bay. A refundable deposit is required to rent a wheelchair.


Is smoking permitted in the park?

Smoking is permitted in designated smoking areas only.  Please refer to the park map for designated smoking locations or ask a team member.


Do you have an ATM?

There is an ATM located at Guest Relations across from the Funnel Cake Factory and inside Splash Shop.

What happens if I lose something while at the park?

Lost and Found is located at Guest Relations across from the Funnel Cake Factory.  If your item has not been turned in, please leave a description of the item with your contact information and if it is found you will receive a phone call.  Ride attendants cannot be responsible for articles left on ride platforms.  Please secure all loose articles before riding.  Clementon Park & Splash World is not responsible for any lost, stolen or broken items.  Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. 


Do you offer a non-rider discount?

No, Clementon Park & Splash World’s admission prices are not limited to guests wishing to enjoy the rides and/or slides.  All guests entering the park must purchase an admission ticket. 

I have come across some complimentary tickets from a previous season. May I still use them?
Unfortunately, we can only accept admission tickets printed for the current season.



Online Purchasing FAQ


What are the computer software requirements to purchase and print tickets?

Adobe Flash Player 10 or greater must be used in placing your online order

  • To find which version you are currently using, click here where your personal “Version Information” will be listed
  • Click here to download latest version of Adobe Flash Player

Screen Resolution must be set at a minimum of 1024 X 768

  • To view and/or change your resolution right click on your desktop, select “Screen Resolution” or “Display Properties” and adjust as needed

Connection Speed Minimum for dial-up modems is 56k.

Why can’t I see the bottom of the order screen?  I am unable to see the Continue, Add to Cart, Back, or Checkout button.
Please adjust your screen resolution.  You can do this by right clicking on your desktop, selecting “Screen Resolution” or “Display Properties” and adjusting the resolution to at least 1024 X 768.
When I select “Buy Now”, why do I get a white screen in the middle of the site/the screen keeps loading and/or nothing happens?
If you are using an iPhone, iPad or an older MAC, these are not Flash Player compatible.
Security settings set too high can prevent you from purchasing.  Higher security settings are sometimes used in the following:

  • Work or public computer
  • AOL Internet Browser
  • Computer with security protections such as “Nanny Guard”

How do I print my ticket(s) at home?
Print@Home technology allows you to print your tickets from your computer printer and go straight to the gate at the park. You will be asked to register each ticket after the purchase is complete.

  • You may register each ticket by clicking on the Print@Home logo on the order confirmation screen; or you may register and print your tickets from your email confirmation.
  • If you do not know the name of the person(s) who will use the ticket(s) at time of purchase:
    • You may wait to print order until you can properly register all the names.
    • You may select to print tickets individually, printing only the tickets you have registered with a name.

Why do I have to register each Print@Home ticket?
For security reasons, including deterring online fraud, each guest must show photo ID matching the name that is printed on the ticket at the turnstiles. Only young children without Student ID will be allowed entry without ID.
For organized groups only, tickets may be registered in the name of the group. The group leader may be asked to show photo ID.

Can I change the registered name after a ticket/pass is printed?

Daily Tickets

Yes, you may change the name on your Print@Home Daily Tickets. Simply refer to your e-mail receipt and click the web link to the Print@Home site where you originally printed your tickets. Make the desired correction and reprint the ticket.

Season Passes
Yes, but name changes made to unused Season Passes must be made by Guest Relations Staff at the park.

What if I cannot print my ticket(s)?

Please check the following:

  • Make sure all of the fields on the registration screen have been populated with individual ticket holder’s name.
  • If printing from the registration screen, try printing from your email receipt.
  • Try using a different internet browser.
  • Be sure to read your email receipt for complete instructions.
  • Check to make sure your printer is plugged in, properly connected and turned on.
  • Make sure that all color and black ink cartridges contain ink and are working properly.  (If you are not sure that you have ink, please print a test page such as an email or a photograph.)

If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit. The Guest Relations staff will be able to look up your order and print your tickets for you.
You will need to bring the following:                                            

  • The last 4-digits from the credit card used to make your purchase
  • Photo ID
  • If available, your email receipt or your order confirmation number

What if I lose my ticket/Season Pass?
For Print@Home ticket, please reprint your tickets by following the instructions in your email receipt.
You may also have Guest Relations at the Park reprint your ticket/pass on the day of your visit.  (Fees may apply.) 
You will need to bring the following:

  • The last 4-digits from the credit card used to make your purchase
  • Photo ID
  • If available, your email receipt or your order confirmation number

Can I pick up my Print@Home ticket(s) at the park?
A "will call" option is not available at this time; however, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where the Guest Relations staff will be able to look up your order and print your tickets for you.
You will need to bring the following:

  • The last 4-digits from the credit card used to make your purchase
  • Photo ID
  • If available, your email receipt or your order confirmation number

Do tickets have an expiration date?
Date-specific tickets are valid only on the specific dates shown. Tickets and Season Passes without specific dates are valid during the current operating season.

What is the refund policy for tickets?
Tickets, Season Passes and vouchers are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. The published Terms & Conditions state "no cancellations, refunds, rain checks or exchanges."

What if I made a mistake when ordering items from this site?
Please note:

  • Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.
  • Technical Support Agents cannot process a refund under any circumstances.
  • If you made a mistake with the order, please contact the park directly.

I can't complete the order because I don't know all of the information about the pass holder.
What should I do?

You must have all of the information necessary to complete the online order. If you do not have all of the information, you may purchase a pass directly from the park.

What if I cannot find the help I need in the frequently asked questions?
Technical Support is available by telephone 24 hours per day, 7 days per week.

  • Technical Support Agents cannot provide park specific information such as hours of operation.
  • Technical Support Agents cannot provide detailed information about the entitlements associated with tickets and passes.
  • Technical Support Agents cannot provide detailed information about events.
  • Technical Support Agents cannot approve or process refunds under any circumstances.

If you wish to speak with a Technical Support Agent, please call 407-261-4285.